Shipping policy

PEBBELLS SHIPPING POLICY

Updated: March 2026

 

The Pebbells Journey™

At Pebbells, shipping is more than delivery — it’s a simple and reliable experience designed to bring authentic U.S. products to customers located in Latin America up to 70% off.

Every order follows The Pebbells Journey™, guiding your purchase from checkout to arrival at your destination.

✔ Free shipping to your Miami shipping address
✔ Authentic U.S. products
✔ Trusted international delivery process

Many international customers choose to ship their orders to a U.S. shipping address in Miami and receive their packages through their preferred shipping provider.

 

The Pebbells Journey™

From Our Store to You

1. REGISTER for Free

 Create a free Pebbells account to unlock exclusive offers and automatic entry into our monthly free gift program.

 

1.    2. SHOP Authentic Products in U.S.

Browse authentic global brands curated and sold directly by Pebbells. Our team carefully selects products to ensure quality, authenticity, and style with our customer in Latin America in mind and discounts up to 70% off.

   

3.         3.SHIPS from the United States

Your order is securely packaged and shipped directly from our brand partners and fulfillment locations across the United States as part of The Pebbells Journey™.

✔ Free shipping from our U.S. warehouse locations to your Miami shipping address.

Shipping from the United States helps ensure:

• Authentic products
• Proper packaging and handling
• Reliable export preparation for international shipping

4.        4.  ARRIVES at Your Miami Shipping Address

Many international customers use a Miami shipping address provided by their international shipping or forwarding provider.

When your order arrives at your Miami shipping address, your shipping provider will notify you and prepare the package for international transit to your destination country.

Once the order has been successfully delivered to the Miami shipping address provided during checkout, the shipment is considered delivered by Pebbells and responsibility for the package transfers to the receiving shipping provider.

5.     5.  DELIVER Your Order

Once your package arrives in your country, your shipping provider will help you receive your order.

Depending on your provider’s services, you may have options such as:

Ø  Pickup
Collect your package at your provider’s local office.

Ø  Home Delivery
Request delivery directly to your home or office.

Delivery options vary depending on your location.

 

HOW to Order - Using your Miami Shipping Address

Many international customers choose to ship their purchases to a U.S. shipping address in Miami. 

If you use a Miami shipping address, please include your suite or locker number in Address Line 2 during checkout.

Example:

Including your suite or locker number ensures your shipping provider can correctly identify your package.

All Pebbells orders ship from the United States to ensure:

• Authentic merchandise
• Careful packaging and handling
• Reliable export shipping

Don’t Have a Miami Shipping Address Yet?

Many international customers receive their purchases through a U.S. shipping address in Miami provided by a shipping provider.

If you don’t already have one, Pebbells can help you obtain a Miami shipping address for FREE.  This address allows you to shop at Pebbells and receive your packages through a trusted international delivery service.

How It Works

Simply contact our team at customerserivce@pebbells.com and we will guide you through the quick setup process. Once your Miami address is created, you can begin shopping on Pebbells and include your suite or locker number at checkout.

We’ll help you get started so you can begin your Pebbells Journey™ with confidence.

 

Tracking

Your shipping provider will supply official tracking updates and delivery details once the package reaches your Miami shipping address.

As part of The Pebbells Journey™, Pebbells will also send helpful email updates as your package progresses through its journey. These alerts are designed to keep you informed and confident throughout the shipping process.

You may receive notifications such as:

• Order shipped from the United States
• Package arrival at your Miami shipping address
• International transit updates
• Arrival in your destination country
• Final delivery readiness

Your shipping provider will continue to supply official tracking updates and delivery details.

Together, these updates allow you to follow your package every step of The Pebbells Journey™.

 

Delivery Timeframes

Delivery times vary depending on the international shipping service used by your shipping provider.

Once your package arrives at your Miami shipping address, your shipping provider will provide estimated delivery timelines and updates.

Estimated delivery from ordering to delivery in  Ecuador and select Latin American countries:
15–25 business days

Delivery times may vary due to customs processing, weather, or local carrier schedules.

 

Shipping Fees

Pebbells provides free shipping from our U.S. fulfillment locations to your Miami shipping address.

International shipping from Miami to your destination country is handled by your shipping provider (casillero service).

Shipping providers typically charge separately for services such as:

• International shipping
• Customs clearance
• Import duties and taxes
• Local delivery or pickup

These charges are determined by your shipping provider and are paid directly to them.

Pebbells does not charge or collect international shipping or import fees.

 

Customs & Import Fees

Customers are responsible for any import duties, taxes, or local fees required by their country. These charges are determined by local regulations and your shipping provider.

All shipments comply with local import regulations, including Ecuador’s 4×4 Rule when applicable. Our logistics partner manages customs processing and documentation to avoid delays whenever possible.

 

Secure Packaging

All orders are securely packaged to ensure safe transportation during shipment.

 

The Pebbells Promise

Pebbells is committed to providing a smooth and trusted shopping experience.

Every order follows The Pebbells Journey™ — bringing authentic U.S. products from the United States to customers in Latin America up to 70% Off.

 

VIII. Need Help?  

Contact Us:  customerservice@pebbells.com or WhatsApp:  +593 096 967 3353.